Guides for Shopify merchants
How to let customers edit or cancel a Shopify order after checkout
What Shopify lets customers change after checkout, where that stops, and how to give them a window to edit items, fix the address or cancel the order.
The EU 14-day withdrawal button and form for Shopify stores
How the EU right of withdrawal and the online withdrawal button affect a Shopify store, what Shopify covers, and how to add the button and form to orders.
Product warranty registration on the Shopify order page
Let customers register a product and its serial number from their Shopify order page, with coverage dates you set per collection. How it works and its limits.
Post-purchase upsell on Shopify: the page after payment and the thank-you page
How post-purchase upsells work on Shopify: the page after payment, the thank-you page, Shopify's access rules and payment limits, and how to set one up.
Post-purchase survey and NPS on Shopify, from checkout to delivery
Ask customers up to three questions on the Shopify thank-you and order status pages, with an optional 0-10 score, and use the answers in tags and Flow.
AfterSale Suite is a Shopify app for what happens after the order: customer order edits, the EU withdrawal button, warranty registration, delivery problems, post-purchase offers, surveys and reminders. You turn on only the parts you need.
View AfterSale Suite on the Shopify App Store